Privacy policy
PRIVACY POLICY
Last updated: 31 August 2026
This Privacy Policy explains how J. Werkmeester, trading as MICSS (“MICSS”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you visit https://micss.store, purchase a product, download digital content, create an account or contact us.
MICSS is the data controller responsible for the processing described in this Privacy Policy.
- Who we are
Legal business name: J. Werkmeester
Trading name: MICSS
Registered address: Nicolaas Maeshof 6, 9601 XK Hoogezand, The Netherlands
Chamber of Commerce number: 93146825
VAT identification number: NL005001925B60
Email: info@jwerkmeester.nl
Telephone: +31 6 13295579
Website: https://micss.store
- Personal information we collect
Depending on how you interact with MICSS, we may process:
Contact and identification information
- Your name
- Email address
- Telephone number
- Billing address
- Country or region
Order and transaction information
- Products viewed, placed in your cart or purchased
- Order number and transaction history
- Purchase date and amount
- Payment status
- Refund or cancellation information
- Digital delivery and download information
Payment information
Payments are processed by Shopify Payments or another payment provider selected during checkout. These providers process your payment card or financial information securely. MICSS generally receives only limited payment information, such as the payment method, payment status and transaction reference, rather than your complete card details.
Account information
If you create a customer account, we may process your login details, account preferences, saved information and order history.
Technical and usage information
- IP address
- Browser and device information
- Network and approximate location information
- Cookie identifiers
- Website interactions
- Checkout activity
- Security and fraud indicators
Communications
We process information you provide when you contact customer service, submit a question, make a complaint or communicate with us about an order or download.
Please do not send medical records or other sensitive health information. MICSS does not require health information to sell or deliver its digital publications.
- How we collect personal information
We collect personal information:
- Directly from you when you place an order, create an account, contact us or provide information
- Automatically when you visit or interact with the website
- From Shopify and connected service providers
- From payment and fraud-prevention providers
- From digital delivery services when a download is made available or accessed
- From cookie and consent tools used on the website
- Why we process personal information
Processing and delivering orders
We process your information to:
- Complete your purchase
- Process and confirm payment
- Deliver your digital ebook
- Provide and manage your download link
- Send order and download notifications
- Handle questions, complaints, refunds and technical problems
The legal basis is the performance of our contract with you.
Tax, accounting and legal obligations
We process and retain transaction, billing and order information to comply with tax, accounting, consumer protection and other legal obligations.
The legal basis is compliance with a legal obligation.
Customer service
We use your information to answer questions, resolve problems, provide support and maintain our relationship with you.
The legal basis is performance of our contract and our legitimate interest in providing effective customer service.
Security and fraud prevention
We process technical, transaction and payment-related information to protect customers, prevent fraudulent purchases, secure accounts and investigate misuse of our Services.
The legal basis is our legitimate interest in protecting our business, customers and Services.
Website operation and improvement
We may use limited technical and usage information to maintain the website, diagnose technical problems and understand how the Services perform.
The legal basis is our legitimate interest where the impact on your privacy is limited. Where consent is legally required, we process this information only after receiving your consent.
Marketing
We send promotional emails only when you have provided valid consent or where another lawful basis permits this. You can withdraw your consent at any time by using the unsubscribe link in an email or by contacting us.
Withdrawing consent does not affect order confirmations, download emails or other necessary service communications.
- Cookies and similar technologies
MICSS and Shopify use cookies and similar technologies to:
- Operate the website and checkout
- Remember settings and preferences
- Keep accounts and payments secure
- Prevent fraud
- Maintain shopping-cart functionality
- Measure limited website performance
- Store your cookie choices
Strictly necessary cookies may be used without consent because the website and checkout cannot function correctly without them.
Non-essential analytics, advertising or tracking cookies are used only after you have given consent where required by law. You can accept, reject or change your choices through the cookie settings provided on the website.
You can also adjust cookie settings in your browser. Blocking necessary cookies may prevent parts of the website or checkout from working correctly.
MICSS does not currently use Google Analytics, Google Ads or Meta Pixel. If additional analytics or advertising technologies are introduced, this Privacy Policy and the cookie settings will be updated before they are used where required.
- How we share personal information
We share personal information only where necessary for the purposes described in this Privacy Policy.
Shopify
Our store, checkout and ecommerce Services are powered by Shopify. Shopify processes information required to host the store, operate the checkout, calculate taxes, prevent fraud and provide ecommerce functionality.
More information is available in the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
You can access Shopify’s Privacy Portal at:
Payment providers
Payment information is shared with Shopify Payments, PayPal or another payment provider selected by you to process and secure the transaction.
Digital delivery and communication providers
Information may be processed by services used to:
- Generate and provide download links
- Track permitted download access
- Send order and download emails
- Provide technical or customer support
Professional advisers and authorities
We may disclose information to accountants, legal advisers, insurers, tax authorities, regulators, courts, law-enforcement authorities or other competent bodies where this is necessary or legally required.
Business transactions
If MICSS is sold, reorganised or transferred, relevant personal information may be shared as part of that transaction, subject to appropriate confidentiality and legal safeguards.
We do not sell personal information for money.
- International data transfers
Shopify and other service providers may process personal information outside the European Economic Area.
Where personal information is transferred to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or another legally recognised transfer mechanism.
Service providers may also apply supplementary technical and organisational safeguards to protect transferred information.
- How long we retain personal information
We retain information only for as long as necessary for the purpose for which it was collected, unless a longer period is legally required.
- Order, invoice, payment and tax records are generally retained for seven years in accordance with Dutch tax and accounting obligations.
- If a specific international VAT scheme requires a longer period, relevant records may be retained for that legally required period.
- Customer account information is retained while the account remains active and is deleted or anonymised when no longer needed, unless it forms part of records we must retain.
- Customer-service communications are generally retained for up to two years after the matter has been resolved, unless they are needed for a dispute or legal obligation.
- Marketing information is retained until you withdraw consent or unsubscribe. We may retain minimal suppression information to ensure that your opt-out continues to be respected.
- Security and fraud information is retained only for as long as reasonably necessary to protect the Services, investigate an incident or meet legal obligations.
At the end of an applicable retention period, information is deleted or anonymised unless continued retention is legally permitted or required.
- Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No online system is completely secure. You are responsible for protecting your account credentials and should not send sensitive or confidential information through unsecured communication channels.
If you believe your account or personal information has been compromised, contact us promptly at info@jwerkmeester.nl.
- Your privacy rights
Under the General Data Protection Regulation, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Request restriction of processing
- Object to processing based on legitimate interests
- Receive certain information in a portable format
- Withdraw consent at any time
- Object to direct marketing
- Submit a complaint to a supervisory authority
These rights are not absolute. We may retain or continue processing information where this is required or permitted by law.
To exercise your rights, email info@jwerkmeester.nl. We may request information necessary to verify your identity. We will respond within the period required by applicable law.
- Complaints
If you have concerns about how MICSS processes your personal information, please contact us first at info@jwerkmeester.nl so that we can investigate and respond.
You also have the right to complain to the Dutch supervisory authority:
Autoriteit Persoonsgegevens
https://www.autoriteitpersoonsgegevens.nl/
If you live elsewhere in the European Economic Area, you may also contact the data protection authority in your country.
- Children’s information
The Services are not directed toward children under 16, and we do not knowingly collect personal information from children under 16.
If you believe that a child has provided personal information to us, contact info@jwerkmeester.nl so that we can review and, where appropriate, delete it.
- Third-party websites
The website may contain links to websites operated by third parties. Those parties are responsible for their own privacy practices and content.
We recommend reviewing the privacy policy of any third-party website before providing personal information. A link from MICSS does not by itself mean that we endorse the third party’s privacy practices.
- Automated fraud checks
Shopify and payment providers may use automated systems to assess transactions for fraud and security risks. These providers process information in accordance with their own privacy policies and applicable law.
If a legitimate transaction is incorrectly blocked or questioned, contact us so that we can review the available information and assist where possible.
- Changes to this Privacy Policy
We may update this Privacy Policy when our Services, technologies, legal obligations or processing activities change.
The revised version will be published on this website with an updated revision date. Where required by law, we will provide additional notice or request renewed consent.
- Contact
For privacy questions or requests, contact:
J. Werkmeester, trading as MICSS
Nicolaas Maeshof 6
9601 XK Hoogezand
The Netherlands
Email: info@jwerkmeester.nl
Telephone: +31 6 13295579